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do howdens have showrooms

do howdens have showrooms

3 min read 27-11-2024
do howdens have showrooms

Do Howdens Have Showrooms? Navigating the Howdens Kitchen Buying Experience

Howdens is a prominent name in the UK kitchen industry, known for its trade-focused approach. But a common question among prospective customers is: do Howdens have showrooms? The answer is nuanced and depends on your understanding of their business model. This article will explore Howdens' showroom strategy, comparing it to traditional kitchen retailers and helping you decide if it's the right choice for your kitchen project.

Understanding Howdens' Business Model: A Trade Focus

Unlike many kitchen retailers who cater directly to the public, Howdens primarily serves trade professionals – kitchen fitters, builders, and designers. This significantly impacts their showroom strategy. While they don't operate large, public-facing showrooms like some competitors (e.g., Wren Kitchens or Wickes), they do have depots. These depots are strategically located across the UK and function as a blend of warehouse and display area.

What You'll Find at a Howdens Depot:

A Howdens depot isn't your typical flashy showroom. Instead, expect:

  • Displays of kitchen units and doors: You'll find samples of various styles, colors, and materials. These displays offer a tangible way to see the quality and aesthetic of Howdens' products. However, the scale is typically smaller than a dedicated showroom, focusing on practicality and product availability rather than extensive design showcases.
  • Worktops and appliances: Howdens also displays samples of worktops and often showcases major appliance brands they partner with. This allows you to coordinate your choices effectively.
  • Access to catalogs and brochures: You’ll have access to detailed catalogs and brochures providing extensive information on available products, finishes, and customization options. This is crucial for making informed decisions.
  • Expert advice (usually): While the staff's primary focus is on serving trade customers, many are knowledgeable and can provide guidance on product selection, but they might not offer the same level of detailed design service as a dedicated showroom.

The Limitations of the Howdens Depot Experience:

While Howdens depots provide a valuable resource, they have limitations compared to traditional kitchen showrooms:

  • Limited Design Support: Howdens generally doesn't provide the same level of comprehensive design service as dedicated kitchen showrooms. You'll likely be responsible for your own kitchen planning and design. This requires more DIY effort or engaging a separate kitchen designer.
  • Smaller Displays: The range of displays is more focused on practicality and stock availability rather than extensive design inspiration. You might not see the same breadth of styles and configurations as in a larger showroom.
  • Trade Focus: The atmosphere is generally geared towards trade professionals; the customer service style might feel less personalized compared to those at retail showrooms targeted specifically to homeowners.

How to Make the Most of a Howdens Depot Visit:

To maximize your experience at a Howdens depot, consider the following:

  1. Prepare in Advance: Before your visit, browse Howdens’ online catalog to identify potential styles and products. This helps focus your time in the depot and ensures you can efficiently discuss options with the staff.
  2. Bring Measurements: Accurate kitchen measurements are essential for assessing product compatibility and getting a realistic quote.
  3. Engage with the Staff: Don’t hesitate to ask questions about materials, styles, and customization possibilities. While not always design experts, many staff members are knowledgeable about the product lines.
  4. Consider Using a Kitchen Designer: If you need extensive design support, consider engaging a separate kitchen designer who works with Howdens. They can help you plan your kitchen and manage the order efficiently.
  5. Check for Local Partnerships: Some independent kitchen fitters may have strong relationships with Howdens, providing design and installation services.

Howdens vs. Traditional Kitchen Showrooms: A Comparison

Feature Howdens Traditional Kitchen Showrooms
Target Audience Primarily trade professionals Primarily homeowners
Showrooms Depots with product displays, limited design support Large showrooms with extensive displays and design services
Design Support Limited, often requires independent designer Comprehensive design service usually included
Pricing Potentially competitive due to trade focus Can vary widely, sometimes higher prices
Customer Service May be less personalized than retail showrooms Usually more personalized, focused on the customer experience

Conclusion: Is Howdens Right for You?

Whether Howdens is the right choice depends on your project and comfort level. If you're comfortable with DIY planning, enjoy a hands-on approach, and are working with a kitchen fitter or have a strong grasp of planning, Howdens’ price competitiveness and vast product range could be very attractive. However, if you prefer a comprehensive design service, a more personalized experience, and extensive visual displays, a traditional kitchen showroom may be a better fit. Ultimately, carefully weigh the pros and cons based on your needs and preferences before deciding. Always visit a Howdens depot or a similar competitor to compare and ensure you're making the best decision for your kitchen project. Remember to check their website for the closest depot location and opening hours.

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